Return/Exchanges & FAQs
***FOR FINAL SALE OR CLEARANCE - NO RETURNS OR EXCHANGES PERMITTED***
If, for whatever reason, you are dissatisfied with your purchase, you can return it to Bend within 30 DAYS (**Please see Holiday exception at the bottom of this page) of purchase date *subject to the conditions below:
-Unused -Unworn -Unwashed -Undamaged
To start the returns process, please click on this link!
NOTE: You must have your order # and email address
Frequently Asked Questions:
WHEN WILL MY ORDER SHIP?
Orders usually get packaged the same day that we receive them.
We Ship via USPS and items are usually left in your mailbox. Please make sure to check there for your package instead of your front door.
PAYPAL E-CHECK PAYMENTS - Please NOTE: All orders that use the payment method of a PayPal Echeck - these orders do not ship until your e-check clears. For PayPal, e-checks can take up to 10 days or more to clear. Please check with your PayPal account before considering this as a payment method.
MY PACKAGE TRACKING IS STATING MY ORDER IS DELIVERED, BUT IT IS NOT.
We do understand that items are purchased ahead of time for the holiday and for that reason we are more forgiving on our return/exchange policy. Our holiday sales are considered to start on Black Friday and our cut off date for returns/exchanges will be extended to January 31.
***Items must follow our standard return policy as far as condition when returning.
Please know that any items purchased before black friday will fall into our 30 day return policy.
All sales exclude officially licensed collegiate apparel and final sale items
Sales cannot be combined with any other coupon, discount or offer
If you need to reach us, please feel free to contact us at any of the below!