Shipping policy
WHEN WILL MY ORDER SHIP?
Orders are typically packaged the same day we receive them! Orders received Monday-Friday before 12pm will be packaged and mailed out same day. Any orders placed after 12pm Monday-Friday, Saturdays & Sundays or on a holiday will be shipped out on the next business day! To help keep costs low for you we ship using USPS. At checkout if you select first class mail you can expect your items in 4-5 business days, and if Priority Mail is selected the ship time is 1-3 business days.
We ship UPS or USPS.
MY PACKAGE TRACKING IS STATING MY ORDER IS DELIVERED, BUT IT IS NOT.
If your package has been scanned as 'delivered' we ask that you check your mailbox first- most of our packages are small and can fit inside a mailbox! If the item is not in your mailbox, USPS sometimes scans your package at the distribution center too early which updates that tracking to delivered. Most packages show up the next business day or two.
If you do not receive your package within 1-2 business days, please contact us via email at info@bendactive.com and we can start a claim with the Postal Service to help retrieve your package.